Commonly Asked Questions

 

Q. Which browser should I use to access the Microsite?

A. You are advised to use Google Chrome browser for better access to the live streaming.

 

Q. How do I log in?

A. After you have submitted your registration, a confirmation email will be sent to you along with your account login password. You can click on the 'Login' button located at the top right hand side of the Microsite and log in with your given password.

 

Q. How can I reset/change my password?

A. Firstly, click on 'Login' button and click on "Forgot your password?". You will then be re-directed to the page where you are required to enter your email address. You will receive an email with reset password instructions upon clicking on "Send me reset password instructions" button.

 

Q. How do I access to the Live Streaming?

A. You will have to login via the button located at the top right hand side of the Microsite. Thereafter, please proceed to click the 'Access Streaming' button under the Schedule tab.

Pre-event Activities: Wefie Challenge

Q. I am unable to view the Game/Activities tab.

A. Please log in to your account with the password provided in the confirmation email (after registration), thereafter you will be able to view the Game/Activities tab at the navigation bar.

 

Q. Is it possible to enter the activity multiple times?

A. One account is allowed to submit once. No further entries will be processed on the same account.

 

Q. There was an error after submitting the entry.

A. Please ensure your file does not exceed 2MB. Refresh the page and re-submit a new image. If this does not resolve your issue, please send an inquiry to admin@sfafoodtales.com .

 

Q. After entering, is it possible to cancel my entry and resubmit another answer/picture?

A. Once submitted, all captured entry is final and no re-submission is allowed. Please ensure you are entering the correct and final picture before submitting.

 

Q. How do I know if I win the challenges?

A. All winners will be announced on 26th February. Please tune in to the live event streaming for release of results.

 

Q. How will the winners be selected?

A.

Wef1e Challenge: The top 3 most creative photos that best represent the theme will be selected by our judges.

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